Privacy Policy

1. Introduction

JAMOH & CO AUTOS LTD ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our online auction platform.

2. Information We Collect

We collect several types of information:

• Personal Information: Name, email address, phone number, physical address
• Account Information: Username, password, profile picture
• Payment Information: Credit card details, bank account information (processed securely through Stripe)
• Bidding History: Bids placed, auctions participated in, purchase history
• Technical Data: IP address, browser type, device information, cookies
• Communication Data: Messages, support inquiries, feedback

3. How We Use Your Information

We use your information to:

• Provide and maintain our auction services
• Process your bids and purchases
• Send you auction updates and notifications
• Verify your identity and prevent fraud
• Improve our platform and user experience
• Comply with legal obligations
• Send marketing communications (with your consent)
• Provide customer support

4. Information Sharing

We may share your information with:

• Payment Processors: Stripe for secure payment processing
• Shipping Partners: For vehicle delivery and logistics
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Third parties who assist in platform operations
• Sellers/Dealers: Limited information necessary for transaction completion

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption for data transmission
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to data processing
• Withdraw consent for marketing communications
• Export your data
• Lodge a complaint with regulatory authorities

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account information is retained while your account is active. Transaction records are kept for 7 years for tax and legal purposes.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside Nigeria, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Email Communications

We send transactional emails (bid notifications, purchase confirmations) and marketing emails. You can unsubscribe from marketing emails at any time using the unsubscribe link. Transactional emails are necessary for service delivery and cannot be opted out of.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or platform notification.

14. Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

JAMOH & CO AUTOS LTD
Data Protection Officer
Plot 123, Victoria Island, Lagos, Nigeria
Email: info@jamohautos.com
Phone: +234-800-JAMOH (52664)